Terms & Conditions

1. Eligibility
Classes are open to individuals aged 18 years and over.
We do not currently offer sessions for pregnant individuals.
Clients must complete a health screening form before their first class. If you have any injuries, health concerns, or are recovering from surgery, please consult your GP before participating and inform your instructor before the session.
2. Bookings & Payments
All classes must be booked in advance via the mindbody app
Full payment is required at the time of booking to secure your place.
We do not accept cash payments at the studio.
3. Cancellations & Rescheduling
We operate a 48-hour cancellation policy.
Cancellations made with more than 48 hours’ notice will be credited back to your account for future use.
Cancellations made with less than 48 hours’ notice, or no-shows, will be charged in full.
In the unlikely event we have to cancel a class, your session will be credited or refunded
4. Late Arrival
Please arrive on time. If you are more than 5 minutes late, you may not be permitted to join the class for your own safety and to avoid disruption.
Missed sessions due to lateness will not be refunded.
5. Class Safety
Socks with grip are required for hygiene and safety. If you do not have these, they will be available to purchase at the studio.
Please follow your instructor’s guidance at all times and do not attempt exercises beyond your ability.
Your instructor may offer physical adjustments unless you indicate otherwise.
6. Refund Policy
Class bookings, packs and memberships are non-refundable and non-transferable.
Refunds will not be given for unused or expired sessions.
7. Studio Etiquette
Mobile phones should be silenced or switched off in the studio.
Please be respectful of others and keep noise to a minimum.
Clean all equipment after use with the products provided.
8. Personal Belongings & Parking
Vehicles and personal belongings are left entirely at the client’s own risk.
The studio and instructors accept no responsibility for lost, damaged, or stolen items.
Free parking is available on-site, including electric vehicle charging points.
9. On-Site Facilities
Shower and toilet facilities are available for client use.
A café will soon be opening on the Calmsden site – perfect for a post-class coffee or bite to eat.
10. Liability
Participation is at your own risk. By attending a class, you confirm that you are fit to take part and that the studio and instructors are not liable for any injury sustained during a session unless caused by proven negligence.
You agree to inform us of any health changes that may affect your participation.